Common questions.

Visit residely.app and click Start your free trial. You'll create your account and your neighborhood in a few minutes.

No. The 30-day free trial doesn't require a payment method.

30 days, with every feature unlocked.

Yes, Smart Import takes a paste from Google Sheets, Excel, or Numbers. Map your columns, preview, and import.

Most neighborhoods are up and running the same afternoon they sign up.

Paste your list from a spreadsheet. Residely auto-detects common column names (Address, First Name, etc.); you confirm or adjust the mapping. Preview the first ten rows, then import. Streets, households, and members are created in one pass.

Yes. You can set the neighborhood to automatic approval (new residents are in as soon as they verify email) or manual approval (you approve from a pending queue).

A single account can be a member of multiple neighborhoods. You switch between them from the neighborhood picker.

If you imported them with the same email they sign in with, they're auto-claimed. Otherwise, they find their household in the directory and tap This is me.

Day-to-day, yes, the mobile app does everything. Billing and payments are web-only.

Ask your HOA admin for the invite code or join link. Then visit the join page, scan the QR code on a door-hanger, or open the app.

Yes. Each neighborhood is walled off from every other, nobody outside your neighborhood can see in. Residely isn't indexed by Google.

Yes. Hidden households still exist in the system, but only the household's own members and the admins can see them.

Yes, native apps for iOS and Android. There's also a web app.

If your neighborhood has set up amenities, yes, book the pool, the courts, or the clubhouse in a few taps right from the app.

Yes. Create an event, invite the whole neighborhood or just a group, street, or handful of neighbors, and collect RSVPs with a real headcount (adults, kids, dogs). It does what you'd use Evite for, privately, inside your neighborhood's app.

Yes. Add sign-up slots, "bring a dessert (5 needed)," "setup crew (3)," and neighbors claim them while everyone sees the running list. It does what you'd use SignUpGenius for, on the same event as the RSVP.

By default, neighborhood admins. You can also grant a specific group the right, for example, let the Social Committee run events without making everyone an admin.

Yes, automatic email reminders before the event, plus a calendar (.ics) attachment on the invite so it lands on their own calendar. Anyone who signed up to bring something gets a separate reminder about their item.

Duplicate any event into a fresh draft, same audience and sign-up list, new date. That's how Residely handles weekly or monthly events.

They're separate accounts, with their own logins, ads, and contact lists to keep in sync. In Residely your invite list is already the directory, the RSVP and the sign-up list live on the same event, and nothing is public or ad-supported.

Only members of your neighborhood. Other Residely neighborhoods can't see your data. Residely isn't indexed by search engines.

No. Neighborhood directories are private and not crawled by search engines.

Yes, your admin can remove you, and you can ask to be removed.

On Residely's servers, hosted in the US.

Plans start at $19 a month (or $190 a year) and are priced by neighborhood size, with every feature included in every tier. See the pricing page for all tiers.

Yes, through the Stripe Customer Portal. By default, you keep access through the end of the period you've paid for.

Credit card and US bank account (ACH with instant verification), via Stripe.

Stripe sends them to the billing email on your account.

Yes, native apps for both.

Yes, the web app is at app.residely.app. The web is required for standing up a new neighborhood for the first time, then optional after that.

Yes, Residely is an online app.